Welcome to R1999 Shop! We are committed to ensuring that you receive your order in a timely and efficient manner. Please read the Shipping Policy below to learn how we handle shipping and delivery.

Delivery time = processing time + stock arrival time + shipping time

Stock arrival time is the main waiting period. This includes official merchandise pre-orders, which typically take around 90 days for delivery. However, if we are sourcing brand new merchandise exclusively for you, the procurement time can be expedited, although it may still require approximately 7 to 30 days.

Once all your ordered products have arrived at our warehouse, they will be shipped together. You will receive an email notification once the shipment is dispatched. The estimated delivery time from the warehouse to your location is approximately 5 to 15 days.

We strive to minimize the overall time required, and we are constantly working to optimize our processes for faster delivery.

When we ship your order, you’ll automatically receive a notification email with your tracking number.

Please note you should receive a confirmation email shortly after placing an order with us. If you don’t receive one, please check your spam folder and mark our emails as “Not Spam” so you can receive future emails from us. This is especially important because if you don’t receive an order confirmation, you also will not receive your shipment notification and tracking information.

If you are offered insurance, but do not accept it, we cannot be held responsible for damaged, lost, or stolen packages.

We ship domestically and international! Depending on your order, we typically ship using USPS First Class, Priority, or Express. If you don’t see a shipping option right for you, just give us a heads up at https://r1999.shop/contact-us/ so we can help!

Please see our Returns and Refunds Policy for information on how to return an item for a refund or exchange.

For all customer service inquiries, please email: support@r1999.shop