FAQs

If you have any questions, feel free to contact us directly. support@r1999.shop

Below is a breakdown of how tariff fees apply to your purchase:

Current Tariff Fee Structure
- An 8% flat tariff fee is automatically added to all orders shipping to the U.S.
- This fee is not included in the listed product prices and appears only during checkout.
Tariff Calculation & Payment Timing
- The tariff amount is calculated based on the rate at the time you place your order.
- We cannot guarantee future tariff rates (e.g., if the 8% rate increases).
Protection Against Future Rate Increases
- You only pay the tariff fee calculated during checkout, even if rates rise afterward.
- No hidden charges: If tariffs increase after your purchase, we will cover the difference. You will never be asked to pay extra.

All our prices are USD prices and the currency used is US Dollars. However we support Visa, MasterCard credit card payments and Paypal payments, the currency will be converted automatically.

There are generally two reasons for this. First, certain products are not listed due to shipping restrictions. Second, we do not offer items that are part of exclusive collaborations or limited releases.
If you have a specific item in mind, we can assist with personal purchasing. Please contact us via email for more information.ntent.

If you placed an order for in-stock items, please contact us via email within 24 hours of placing the order and provide the following information:
[Order Number]
[Name]
[Correct Shipping Address]
[Phone Number]
[Email]

Don’t worry about ordering pre-order items and non-pre-order items at the same time affecting your shipment. As long as the price of the non-pre-order items you bought is more than 30 USD, we will package and ship them separately for you.

We have noticed that some users are concerned about the collection time being too long and worry about exceeding the refund period. You can rest assured that PayPal offers a refund period of 180 days, and for pre-order items, the waiting time is usually not as long, except for collectible figurines. Before we ship your order, you can contact us at any time for a refund. As a fellow gamer myself, I would be happy to keep any undelivered items as part of my own collection.

Delivery time = processing time + stock arrival time + shipping time

Stock arrival time is the main waiting period. This includes official merchandise pre-orders, which typically take around 90 days for delivery.

Once all your ordered products have arrived at our warehouse, they will be shipped together. You will receive an email notification once the shipment is dispatched. The estimated delivery time from the warehouse to your location is approximately 5 to 15 days.
Asia: 5-10 days
Europe:10-15 days
North America: 5-15 days
South America: 12-20 days
Oceania: 7-15 days

Anonymous

Reviewer

5/5

UPDATE:

This is the same reviewer who reviewed the card quality on the month of June. I meant to update that review but didn’t have time until now to actually do it. I also don’t see an option to actually change or adjust the review, so I’m just going to add this review as I intended to bump up the review to 4/5 stars, so this should even out the average.

The support team reached out to me and wanted to resolve the issue. I believe they’ve sufficiently resolved it so this is why I’m updating this review. I do recommend purchasing from this shop as they are in fact legitimate. The support team seems to be very responsive. Don’t expect the cards to be in 100% perfect condition, but they won’t be completely damaged and bent out of shape. There will only be minor damage to corners if there is any damage at all. I appreciate the support team reaching out to me and definitely intend to purchase from them again if I have any other Reverse 1999 merchandise I want to buy.

1 day ago